Genesys Cloud CX

 View Only

Telephony Extensions Now Support Divisions 

07-30-2023 23:11

In this video @Mark Bernardo talks about the feature "telephony extensions now support divisions". 

Administrators can now control extension categorization based on divisions. Divisions allow administrators to apply more granular permissions to a set of objects, giving them greater control over which users have access to view, edit, create, and delete these configuration objects.  For more information, see About access control and Extension assignments. This feature has no restriction by user or required user to access.

https://help.mypurecloud.com/releasenote/june-14-2023/

#TAMStudios #Peopleandpermissions #FeatureReview 


#PlatformAdministration
#SystemAdministration
#Telephony
#CommunityVideos(TAM,QA,etc.)

Statistics
0 Favorited
29 Views
1 Files
0 Shares
2 Downloads

Related Entries and Links

No Related Resource entered.