I am New to Workspace Web Edition, I would like to customize WWE, before this I have gone through the related API Documents, but I haven't got clear idea how to include API's to WWE, how I can do customization and how I need to include my customized files with WWE.

we have following doubt for customize WWE
1.How to customize the Workspace Web Edition using Service-Client API?
2 How to integrate with our web application code with workspaceWeb Edition?
3.Where to use Configuration Manager and What is it purpose?
4.Why we need WS_cluster object and WS_node and where it is used?
5.Where we are using DB , How to store Agent Details and How to connect with WWE?

#General

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rajini raja
Pointel (formerly Touch Point)
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Hi, Rajini,

this is Community is for casual conversation, so you should post your question on the PureEngage Community in order to get an answer to your more technical questions regarding Workspace.

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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 09-05-2018 06:22
From: rajini raja
Subject: Workspace Web Edition

I am New to Workspace Web Edition, I would like to customize WWE, before this I have gone through the related API Documents, but I haven't got clear idea how to include API's to WWE, how I can do customization and how I need to include my customized files with WWE.

we have following doubt for customize WWE
1.How to customize the Workspace Web Edition using Service-Client API?
2 How to integrate with our web application code with workspaceWeb Edition?
3.Where to use Configuration Manager and What is it purpose?
4.Why we need WS_cluster object and WS_node and where it is used?
5.Where we are using DB , How to store Agent Details and How to connect with WWE?

#General

------------------------------
rajini raja
Pointel (formerly Touch Point)
------------------------------