For the purposes of this post, let's assume I have PartnerOrgA who have a pairing with ClientOrgA. PartnerOrgA has added a particular product to their reseller WHITE list. Changes have happened that means PartnerOrgA has been brought out by PartnerOrgB ...

Thanks Marco. I believe we are already in contact with 2Ring. ------------------------------ Darshan E-Comm 9-1-1, Canada ------------------------------

Hello, I have a question, please; we are a new Genesys Partner, and we are planning to list our application at Genesys AppFoundry. We have a pricing schema which required customized pricing view, my question here, will I be able to show a custom pricing ...

It's time to kick off Spooky Season with the returning "Big, Bad Bot Bash " which gives you TWO ways to win with your clever storytelling. Part 1: Have you developed a cool tool or feature using Genesys software or artificial intelligence? ...

Hello Mithun, Yes, 2Ring Dashboards & Wallboards can help you achieve this by integrating with Genesys Cloud and sending alerts directly to Microsoft Teams for various conditions such as calls in queue, agent responsiveness, etc. You can configure ...

Hi Anton, To answer you question regarding any additional products, Pindrop is a Premium App in the App Foundry. Genesys customers can leverage Pindrop to combine audio, voice, metadata analysis and deep learning AI with a shared fraud risk database ...

Hi team, Exploring the PMC content, I found that some items, such as the Press Release Template and Branding Folder , don't have links associated with them. They could be located in: Partner Portal Marketing > AppFoundry Marketing Activities > Explore ...

Good Morning It is possible to integrate Genesys cloud with 3CX Voice gateway by SIP trunk? ------------------------------ Sajed Salah Fourth Dimension Systems LLC ------------------------------

Hi Alan, I just noticed your inquiry and wanted to share a helpful resource to answer it. The "Genesys Cloud Supported Languages" article from the Genesys Resource Center lists all supported languages for every Genesys feature that uses language, including ...