AppFoundry: The Genesys Marketplace Experience

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  • Hi Community, we want to integrate a Bot with the Genesys Bot Connector but every time we try to install this extension we get the "Could not install Integration. Required type missing or not found." Error. Are we lacking permissions or what could ...

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    RE: Accelerator

    I have found this too and documentation relating to each of the Accelerators would be a great addition. I installed 2 which were below: Web Messaging Triage Bot - I too had to go hunting for the objects as it was not clear what was and wasn't created. ...

  • Usually you should be able to see it in the Terms & Conditions. Every partner is supposed to submit their terms to Genesys before being approved to be in the AppFoundry. Here is ours: Which leads to: ------------------------------ Maksim Gill ...

    1 person likes this.
  • Good Morning - We are looking to talk with any Genesys Cloud clients in Canada who have gone through the implementation process with Shelf Knowledge .. we would like to hear any feedback on this partner and maybe have an open conversation! If anyone ...

  • Hi Team, Could you please suggest the app foundary partners who supports 1. Automatic/manual search of queries/suggestion from Knowledge base for customer during real time 2. Auto and manual note summarization of a call ------------------------------ ...

    2 people like this.



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