AppFoundry: The Genesys Marketplace Experience

 View Only
AppFoundry
Thought Leadership
Image_-_Community_-_AppFoundry_for_Resellers.jpg

Latest Discussions List

  • Hi everyone, I'm looking on App Foundry for an app that allows one of my clients to view the progress of just their queues: real-time calls and consolidated data by date. Do you know of any? ------------------------------ Gianni Solla na ---------- ...

  • For the purposes of this post, let's assume I have PartnerOrgA who have a pairing with ClientOrgA. PartnerOrgA has added a particular product to their reseller WHITE list. Changes have happened that means PartnerOrgA has been brought out by PartnerOrgB ...

  • Thanks Marco. I believe we are already in contact with 2Ring. ------------------------------ Darshan E-Comm 9-1-1, Canada ------------------------------

  • Hello, I have a question, please; we are a new Genesys Partner, and we are planning to list our application at Genesys AppFoundry. We have a pricing schema which required customized pricing view, my question here, will I be able to show a custom pricing ...

  • It's time to kick off Spooky Season with the returning "Big, Bad Bot Bash " which gives you TWO ways to win with your clever storytelling. Part 1: Have you developed a cool tool or feature using Genesys software or artificial intelligence? ...

  • Hello Mithun, Yes, 2Ring Dashboards & Wallboards can help you achieve this by integrating with Genesys Cloud and sending alerts directly to Microsoft Teams for various conditions such as calls in queue, agent responsiveness, etc. You can configure ...

    1 person likes this.
  • Hi Anton, To answer you question regarding any additional products, Pindrop is a Premium App in the App Foundry. Genesys customers can leverage Pindrop to combine audio, voice, metadata analysis and deep learning AI with a shared fraud risk database ...


Join-the-conversation

Helpful Links

Ideas Labs 

What are your feature requests or ideas? We'd love to hear them!

Genesys Cloud Ideas
Genesys Multicloud CX Ideas
PureConnect Ideas

Community Rockstars

Rockstars are members of the community that deserve fame, SWAG, and an encore performance.

Program Overview
Nominate a Rockstar

Get Involved

Meet your community outside of the community!

GCAP - Join the Genesys Customer Advocacy Program.
Genesys Users Group - Learn and share product knowledge with fellow Genesys Customers.
User Experience Research - Influence Genesys products and help us shape the future of customer service.