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Hi Team, Could you please suggest the app foundary partners who supports 1. Automatic/manual search of queries/suggestion from Knowledge base for customer during real time 2. Auto and manual note summarization of a call ------------------------------ ...
Upland Software is excited to present the InGenius CTI connector for Genesys on Aug 1, 8:30 – 9 am Pacific. We'll cover our InGenius Premium CTI products with specific focus on the Genesys Cloud connector for Salesforce Service Cloud Voice. Reach out ...
Hey Everyone, This week's Trivia Tower is about the AppFoundry. Showoff your knowledge and get the chance to win a prize. Questions are available until Friday. If AppFoundry trivia isn't your thing, maybe some Harry Potter Trivia will peek your interest? ...
Hi all, I want to introduce a very unique solution for Genesys Cloud CX: shortyDings provides keyboard shortcuts in Genesys Cloud CX and thus enables more efficient work in the contact center. The definition of the shortcuts for the respective function ...
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