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  • 1.  applying both Singe Sign On and One-Time Password authentication with Workspace

    Posted 10-10-2018 16:05
    I need to know the possibility of applying two steps authentication on Workspace using Single Sign On through Windows and then sending an OTP to the agent before the Workspace log in.
    and if it is possible, what would be the best practice to do it?

    Thanks in advance Guys,

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    Michael Sobh Khalaf
    IST Egypt
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  • 2.  RE: applying both Singe Sign On and One-Time Password authentication with Workspace

    GENESYS
    Posted 10-10-2018 19:51
    Edited by Andrew Soroka 10-11-2018 02:02
    Why not do the two factor Authentication at the OS level as they are logging in to the computer.

    It seems counter productive to then require another password when using SSO​

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    Andrew Soroka
    Genesys - Employees
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  • 3.  RE: applying both Singe Sign On and One-Time Password authentication with Workspace

    Posted 10-11-2018 02:00

    Hi

     

    The aim of SSO is itself to avoid all these.

     

    If we could have a 2-step authentication into the desktop that applies for WDE also if SSO is done. You need not have a separate customization for this which will only create more problems.

     

    Cheers

     

    Santosh Sundaram

    Talk:   +91 981 955 4265

    Skype: santoshs5

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