Hi

True or false; a DNC list can only support 1,000 numbers?

I read somewhere that the limit is 1,000 however the system continues to append the numbers even though I've already exceeded 1,000 numbers.

If true, does that mean I need to add multiple lists i.e. 10,000 numbers would mean 10 lists?

I'm really hoping there's no limit otherwise this would be a major design flaw.

#Outbound

------------------------------
[Peter] [Dimatulac]
[BizCover][Workforce Optimisation Manager][Australia]
------------------------------

That limit of 1000 applies to how many DNC lists can be configured in a PureCloud organization, not the number of records in one DNC list.

------------------------------
George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
------------------------------

Original Message:
Sent: 05-30-2019 02:14
From: Peter Dimatulac
Subject: DNC List Limit

Hi

True or false; a DNC list can only support 1,000 numbers?

I read somewhere that the limit is 1,000 however the system continues to append the numbers even though I've already exceeded 1,000 numbers.

If true, does that mean I need to add multiple lists i.e. 10,000 numbers would mean 10 lists?

I'm really hoping there's no limit otherwise this would be a major design flaw.

#Outbound

------------------------------
[Peter] [Dimatulac]
[BizCover][Workforce Optimisation Manager][Australia]
------------------------------

@George Ganahl

What is the DNC Records Limit? We have a rule to add Expiration date/time and would like to know at what point we'll have to create a new list.

Thank you,

Eric​

------------------------------
Eric Allen
Vervent, Inc.
------------------------------

Original Message:
Sent: 05-30-2019 09:44
From: George Ganahl
Subject: DNC List Limit

That limit of 1000 applies to how many DNC lists can be configured in a PureCloud organization, not the number of records in one DNC list.

------------------------------
George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys

Original Message:
Sent: 05-30-2019 02:14
From: Peter Dimatulac
Subject: DNC List Limit

Hi

True or false; a DNC list can only support 1,000 numbers?

I read somewhere that the limit is 1,000 however the system continues to append the numbers even though I've already exceeded 1,000 numbers.

If true, does that mean I need to add multiple lists i.e. 10,000 numbers would mean 10 lists?

I'm really hoping there's no limit otherwise this would be a major design flaw.

#Outbound

------------------------------
[Peter] [Dimatulac]
[BizCover][Workforce Optimisation Manager][Australia]
------------------------------

https://help.mypurecloud.com/articles/limitations-with-outbound-dialer/

"Do Not Contact (DNC) records are limited to one million records per DNC list, and two million per org."

------------------------------
George Ganahl GCP (Genesys Cloud), ICCE
Principal PS Consultant
Genesys
------------------------------

Original Message:
Sent: 01-03-2022 13:07
From: Eric Allen
Subject: DNC List Limit

@George Ganahl

What is the DNC Records Limit? We have a rule to add Expiration date/time and would like to know at what point we'll have to create a new list.

Thank you,

Eric​

------------------------------
Eric Allen
Vervent, Inc.

Original Message:
Sent: 05-30-2019 09:44
From: George Ganahl
Subject: DNC List Limit

That limit of 1000 applies to how many DNC lists can be configured in a PureCloud organization, not the number of records in one DNC list.

------------------------------
George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys

Original Message:
Sent: 05-30-2019 02:14
From: Peter Dimatulac
Subject: DNC List Limit

Hi

True or false; a DNC list can only support 1,000 numbers?

I read somewhere that the limit is 1,000 however the system continues to append the numbers even though I've already exceeded 1,000 numbers.

If true, does that mean I need to add multiple lists i.e. 10,000 numbers would mean 10 lists?

I'm really hoping there's no limit otherwise this would be a major design flaw.

#Outbound

------------------------------
[Peter] [Dimatulac]
[BizCover][Workforce Optimisation Manager][Australia]
------------------------------