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  • 1.  Exchange 2007 UM Integration does it work with 2010

    Posted 06-08-2011 21:40
    Note that the "Unified Messaging Integration With Interaction Center Technical Reference" states: Interaction Center supports third-party solutions for unified messaging, such as Microsoft Exchange Server 2007. Does this change with Exchange 2010? Thanks Colin


  • 2.  RE: Exchange 2007 UM Integration does it work with 2010

    GENESYS
    Posted 06-09-2011 00:11
    Colin you can use Exchange 2010 as the voicemail platform for IC - check testlab.inin.com for the latest info. I am using Exchange 2010 in our mobile classroom environment. See you soon!


  • 3.  RE: Exchange 2007 UM Integration does it work with 2010

    GENESYS
    Posted 06-09-2011 01:44
    Colin, I believe you are referring to integrating CIC with the Unified Messaging role in Exchange. That should also work with Exchange 2010 the same way it does with Exchange 2007, but I don't know if or how well that has been tested.


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