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System Attibute for a call that was agent transfer to other profile from Desktop

  • 1.  System Attibute for a call that was agent transfer to other profile from Desktop

    Posted 04-17-2018 12:28
    is there a specific attribute set by the system that indicate that the call is a transfer (agent transferred a call to Attendant profile) .
    I want to check for the attribute and base on the result play the different message.
    regards

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    Kamyar Yazdani
    Aria Solutions
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