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  • 1.  Adding a fax field to external contacts?

    Posted 11-16-2018 18:08
    Seems like a simple enough request, would this need to go through the idea lab ?  Anyone else appreciate this enhancement ?
    #ArchitectureandDesign

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    Ramsey
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  • 2.  RE: Adding a fax field to external contacts?

    GENESYS
    Posted 11-17-2018 04:14
    Hi -
    I believe this will be addressed by External Contacts - custom fields (CLANA-I-56) which can be tracked in the Ideas Lab. It is currently showing as In Development. I would recommend adding a note/comment to the idea to validate if this will be able to properly address your need.

    Regards,
    Don ​

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    Don Huovinen
    Genesys - Employees
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    Original Message


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