PureCloud

1 to 50 of 2490 threads (9K total posts)
Thread Subject Replies Last Post
Export data in Queues Performance view not working if using Division as filter
  PureCloud Topics Reporting/Analytics
0 an hour ago by Juha Niinimaki
New Domain Skill Priorities Not Working
  PureCloud Topics Routing (ACD/IVR)
12 13 hours ago by Bob Shappell
Original post by Ray Richardson
Polycom VVX 401 Registration / PureCloud Provisioning / DHCP
  PureCloud Topics Telephony
6 13 hours ago by Dean Thames
New "Update Licenses" window 3 17 hours ago by Greg Beal
Altering Queue membership is alerting me on License upgrade! 6 18 hours ago by Rasko Radojevic
PureCloud Weekly Release Notes - 8/21/19 0 20 hours ago by Cole Callahan
Outbound Dialing Disposition to Salesforce
  PureCloud Topics Outbound
1 20 hours ago by Richard Schott
Original post by Chin Yaw Han
Unable to use spacebar in emails
  PureCloud Topics Digital Channels
6 21 hours ago by George Ganahl
Original post by Braiden Woodward
possibility to stop campaigns
  PureCloud Topics Integrations
3 21 hours ago by Matt Lawson
Original post by Lucas Rios
Anyway to get rid of the Release Notes in Admin
  PureCloud Topics System Administration
2 22 hours ago by Rasko Radojevic
Original post by Mike Steinke
Queues Activity Dashboard Issues - Real-time Stats 35 yesterday by Marcel Ostendorf
Original post by Jason Nash
Role and Permisions for Email view conversation only 1 yesterday by Rami Mantere
Original post by Glenn leidecker
WFM - Forecasting Service Levels depending on Scheduled Number of Agents 1 yesterday by Jay Langsford
Original post by Marian OConnell
Schedules
  PureCloud Topics Unsure/Other
1 yesterday by Jay Langsford
Original post by Eric Mendez
Why can't I vote on Ideas?
  PureCloud Topics Roadmap/New Features
21 2 days ago by Ginger Alford
Original post by Mike Steinke
Question Regarding Reporting
  PureCloud Topics Reporting/Analytics
0 2 days ago by Shatabdi Shome
Provision Policom IP335 phone for PureCloud Voice
  PureCloud Topics Telephony
15 2 days ago by Phillip Newberry
Original post by Shalom Benzaquen
Deleting Call recordings
  PureCloud Topics Telephony
8 2 days ago by Michael Schimento
Email Requeue
  PureCloud Topics Routing (ACD/IVR)
3 2 days ago by George Ganahl
Original post by Edward Wu
Premium application free trial offers 3 2 days ago by Zach Hinkle
Original post by Glen Tylee
Chat Integration with Mobile applications
  PureCloud Topics Integrations
3 3 days ago by Mohammad Khaleel
Re: How to check how many agents are on Queue or not using API
  PureCloud Topics Integrations
2 5 days ago by Cole Callahan
Original post by Bharath Gowda
JSON files for Postman download
  PureCloud Topics Integrations
3 5 days ago by Cole Callahan
Original post by Fernando García
Does anyone have documentation or examples from PureCloud .net SDK
  PureCloud Topics Integrations
2 5 days ago by Cole Callahan
Original post by Roisin Floyd
WebChat examples?
  PureCloud Topics Implementation
0 5 days ago by Nikolay Moiseykin
Interaction View - question
  PureCloud Topics Reporting/Analytics
11 5 days ago by Darlene Oordt
Original post by Mariusz Pachocki
Reset Password Permissions 3 5 days ago by George Ganahl
Original post by Emily Kammerer
Zendesk Data Action 1 5 days ago by Richard Schott
Original post by Jin Huey Boey
Play audio if a call is unanswered
  PureCloud Topics Telephony
3 5 days ago by Fraser Clark
Reporting on agents deactivating queues
  PureCloud Topics Reporting/Analytics
3 5 days ago by Jordan Robinson-Rucker
Original post by Matthew Bridge
Purecloud Chat
  PureCloud Topics Unsure/Other
4 6 days ago by George Ganahl
Original post by Oliver Herbert
Not allowed to add attachments to newly created email 1 6 days ago by George Ganahl
Original post by Anders Vejen
Conference One Tap Number
  PureCloud Topics Telephony
0 6 days ago by Patrick Orsborn
Audio configuration 2 6 days ago by Trey Buck
Original post by Charaf Eddine Chemlal
Store Data from Call flow 2 6 days ago by Richard Schott
Original post by Rafael Kaufmann
Jabra Pro and Webrtc
  PureCloud Topics Telephony
3 7 days ago by Mark Borter
Outbound Metrics 4 7 days ago by Matthew Calton
Original post by Emily Thomas
Scheduled Callbacks
  PureCloud Topics Outbound
1 7 days ago by Erin Neufeld
Original post by Eric Larocque
Bring Your Own Carrier (BYOC) Cloud Feedback!
5 7 days ago by Jin Huey Boey
Original post by Zach Zach Brettnacher
Purecloud Interactions
  PureCloud Topics Reporting/Analytics
0 7 days ago by Anass Kayou
PureCloud Weekly Release Notes - 8/14/19 0 7 days ago by Cole Callahan
Changing an org name after its creation 3 7 days ago by John Lazarus
Original post by Marty Papesh
How is it possible to have a view for an agent where he can see all the colleague agents status (with Name) in his queue?
  PureCloud Topics Omni-Channel ...
0 8 days ago by Mark Borter
Call logs from Edge - BYOC 1 8 days ago by Gomathi Vasagam
Original post by Jin Huey Boey
Trunk settings changes not taking effect immediately 2 8 days ago by Jin Huey Boey
Unable to edit users profile picture 0 8 days ago by Umair Khan
Group display issues
  PureCloud Topics Telephony
2 8 days ago by Daniel Felice
Inbound Call Flow Time Check
  PureCloud Topics Architecture and Design
1 8 days ago by Melissa Bailey
Original post by Ben Marthin
Divisions
  PureCloud Topics Unsure/Other
4 8 days ago by Michael Schimento
Warm transfer to a user - timeout
  PureCloud Topics Telephony
6 8 days ago by George Ganahl
Original post by Samuel Polgar