Focused on building the next generation of Contact Center as a Service, CX and AI.

With a degree in Computer Network Technology, I have extensive knowledge of IT infrastructure, including Cloud Computing (AWS Certified Solutions Architect), databases and networks.

With more than 13 years of experience, I am a certified Genesys solutions specialist (Connect, Engage and Cloud) with a track record of successful implementations at major clients.
My in-depth knowledge of the contact center, customer experience and AI allows me to create innovative solutions that improve communication, customer satisfaction and business results.

Let's take your contact center and customer experience to the next level together.