Mr. Breno Canyggia Ferreira Marreco

250 Posts

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Focused on building the next generation of Contact Center as a Service, CX and AI.

With a degree in Computer Network Technology, I have extensive knowledge of IT infrastructure, including Cloud Computing (AWS Certified Solutions Architect), databases and networks.

With more than 13 years of experience, I am a certified Genesys solutions specialist (Connect, Engage and Cloud) with a track record of successful implementations at major clients.
My in-depth knowledge of the contact center, customer experience and AI allows me to create innovative solutions that improve communication, customer satisfaction and business results.

Let's take your contact center and customer experience to the next level together.

Job History

Sr Professional Services Consultant
Uberlândia, Brazil
September 2021 - present

Senior It Analyst
Uberlândia, Brazil
February 2011 - September 2021

Badge Series 1 - Inception

Badge Series 2 - Memento

Badge Series 3 - Prestige

Genesys Casual Flare

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