A place to ask questions, connect with others, and stay in the know
Either the content you're seeking doesn't exist or it requires proper authentication before viewing.
Hey everyone! We're excited to drop the newest episode of the Genesys Cloud Community Q&A Show that will provide you with all the details you need to know about SMS. SMS (texting) regulations are changing all the time, so much so, ...
Hello Community! Do you set up queues with members from multiple divisions? If so, would you be willing to join me for a quick exploratory call? https://calendly.com/becky-powell/30min If email works better, please feel free to reach me at becky.powell@genesys.com ...
The screen pop mechanism is on alert. What you could do is have a page pop that says Begin or Get Info and then change the page to one that has the information. Not sure we can change the timing behavior. The only other option would be a custom action ...
Darn good idea! I am surprised no one has suggested this sooner. I added this idea for you: Have timer for how long notifications | Genesys Cloud Ideas Portal (aha.io) ------------------------------ Robert Wakefield-Carl ttec Digital Sr. Director ...
Not currently. Here is an idea for that: Evaluation forms & multiple choice: | Genesys Cloud Ideas Portal (aha.io) ------------------------------ Robert Wakefield-Carl ttec Digital Sr. Director - Innovation Architects Robert.WC@ttecdigital.com https://www.ttecDigital.com ...