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  • 1.  Update CRM record from Script

    Posted 01-16-2018 13:45

    Hi,

     

    I have to update data from Dynamics 365 directly throught PureCloud Script

     

    I have already retrieve CRM data throught Dynamics 365 Data Action

     

    Thanks

    Sergio



  • 2.  RE: Update CRM record from Script

    Posted 01-24-2018 14:55

    Hello Sergio,

     

    Have you already consulted this help article that provides details on MS Dynamics?

     

    https://help.mypurecloud.com/articles/about-microsoft-dynamics-365-data-actions-integration/