Shoot...I missed that when the SC on our project was showing the trick to a customer. I just saw that the filters were there...didn't track on all the columns, some missing :-(
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George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Senior Principal PS Consultant
Genesys
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Original Message:
Sent: 07-03-2024 03:54
From: Ekaterina Kononova
Subject: Share Saved Views (Performance)
hi! Just keep in mind that columns will be default when sharing like this, so whatever was picked by the user sharing needs to be manually replicated by the receiving user.
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Ekaterina Kononova
Product Specialist | Data, Analytics & Quality Management
Sweden
Original Message:
Sent: 07-02-2024 12:52
From: George Ganahl
Subject: Share Saved Views (Performance)
Side note, here...
Although there is no current feature to share a saved view, a user can load the view, then copy the URL in the browser address field and send that URL to another user (in chat, email, whatever).
The other user can open that URL and (presuming that user has the appropriate permissions) see the same view as the original, then save that view to be able to use it again later.
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George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Senior Principal PS Consultant
Genesys
Original Message:
Sent: 07-02-2024 10:08
From: Mark Stallings
Subject: Share Saved Views (Performance)
It is disappointing that there has been little movement on this topic in FIVE years. This is the Idea under consideration, please up vote it: https://genesyscloud.ideas.aha.io/ideas/ANLS-I-846
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Mark Stallings
Miratech, Inc
Original Message:
Sent: 09-30-2019 13:00
From: Cole Callahan
Subject: Share Saved Views (Performance)
Hi Sergio,
In the most recent episode of the PureCloud Q&A Show, our friend @Darlene Oordt discusses your question. Check it out here!
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Cole Callahan
Genesys - Employees
Online Community Coordinator
Original Message:
Sent: 07-03-2019 08:20
From: Sergio Rota
Subject: Share Saved Views (Performance)
is It possible to share a saved view (on performance views) to another agent?
Thanks
Sergio
#Reporting/Analytics
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Sergio Rota
TechneValue GmbH
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