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  • 1.  GENESYS CERTIFIED PUREENGAGE INBOUND SOLUTION 8 PRESALES

    Posted 11-11-2019 00:53
    Hi,

    Can anyone please help me out to find out the relevant courses I should attend to complete the following certification?

    GENESYS CERTIFIED PUREENGAGE
    INBOUND SOLUTION 8 PRESALES

    GU certification guide, says, following courses are sufficient to pass this exam, GCPS PARTNER PORTAL TRAINING COURSES - PUREENGAGE INBOUND, CX ANALYTICS AND OMNICHANNEL DESKTOP TECHNICAL PRE-SALES (REQUIRES PASSING OF EXAM PLUS
    COMPLETION OF TRAINING MATERIAL.

    Please confirm, Which path should i head to, and where can i get the practise questions ?

    Regards,
    Madhukar Tyagi


    #Training
    #PureEngage

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    Madhukar Tyagi
    NEC Technologies India Pvt. Ltd
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  • 2.  RE: GENESYS CERTIFIED PUREENGAGE INBOUND SOLUTION 8 PRESALES

    GENESYS
    Posted 11-14-2019 10:34
    Hi Madhukar,

    The courses for the GCPS certification exam are available in Genesys partner portal under the Sales Training tile. Do you have access to the partner portal? Please let us know if you need help with the same.

    Regards,
    Sheela

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    Sheela Sridharan
    Genesys - Employees
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  • 3.  RE: GENESYS CERTIFIED PUREENGAGE INBOUND SOLUTION 8 PRESALES

    Posted 01-31-2020 07:57
    Please help me in getting access to partner portal.

    With regards
    S.Krishnakumar

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    Krishnakumar S
    SUTHERLAND GLOBAL SERVICES INC
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  • 4.  RE: GENESYS CERTIFIED PUREENGAGE INBOUND SOLUTION 8 PRESALES

    GENESYS
    Posted 02-04-2020 07:52
    Hey @Krishnakumar S,

    You can email CustomerCare@Genesys.com with any questions that you have about resource access and they can help you setup accounts.

    Thanks,

    Matt​

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 5.  RE: GENESYS CERTIFIED PUREENGAGE INBOUND SOLUTION 8 PRESALES

    GENESYS
    Posted 04-15-2020 12:55
    Hi Madhukar,

    Please note that passing the GCPS8-ISP exam is no longer a requirement for partners. Therefore, this exam is no longer available on the GU exam catalog. However, the learning plan to prepare for this exam is still available under Sales Training. These courses are offered by the Sales and Services University. The name of the learning plan is "GCPS Partner: PureEngage Inbound, CX Analytics, and Omnichannel Desktop Technical Pre-Sales".

    Kindly note that Genesys University has moved to a new learning platform. Here is the link to the latest version of the Genesys Technical Certification Guide.

    https://beyond.genesys.com/explore/certification/genesys-technical-certification-guide



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    Sheela Sridharan
    Program Manager - Certifications
    Genesys University
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