Hi Rajath,
1) I wanted to know what is the retake policy for example, If i fail in first attempt, can i again retake the exam with the same voucher.
Shared the link of our Retake Policy (https://admin.viewcentral.com/events/uploads/genesys/Genesys%20Certification%20Retake%20Policy.pdf)
You can request for a new voucher, in case if you have not cleared the exam but you cannot use the same voucher for the second attempt.
2) One more question, since this is a open book exam, will my computer be locked while i take the exam.
Your system will not be locked at the time of your exam but you will have time duration (120 mins) for the exam completion.
Thanks,
Gayathri Rajan
Certification Lead-Genesys
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Gayathri Rajan
Certification Lead
Genesys - Employees
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Original Message:
Sent: 10-22-2019 11:16
From: Rajath Kumar
Subject: PureCloud Certification Assistance
Hi Team,
I have opted to take the below certification, i have 2 questions in my mind and need your assistance on this
101-02 Genesys Certified Associate - PureCloud
1.) I wanted to know what is the retake policy for example, If i fail in first attempt, can i again retake the exam with the same voucher.
2.) One more question, since this is a open book exam, will my computer be locked while i take the exam.
#Certification
#PureCloud
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Rajath Kumar
Infosys Limited
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