Certification and Training

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  • 1.  books printed version

    Posted 01-06-2020 04:12
    Hi Team.

    i need to  take the voice inbound certification, is it possible to bye a printed version of the books ? now after they changed the old ebook site all our books are gone.


    Glenn Leidecker
    Nuuday A/S

  • 2.  RE: books printed version

    Posted 01-06-2020 10:55
    Hi Glenn,

    Here is the link to the new ebook portal. If you face any issues in accessing the ebooks, please send an email to education@genesys.com. Our support team will work on restoring your access.


    Please let me know your country and region and I'll share the link to order printed copy of the ebooks.


    Sheela Sridharan
    Program Manager - Certifications
    Genesys University