Hi Rajesh. I am a partner just like you (but have gone through the Beyond system (see below)).
Genesys CCP Training: There is a new thing for partners that came out October 2021, called Genesys CCP Training. I am not overly familiar with this, but as I understand the self study is free, but you have to pay for exams, & Instructor-led training is also
not covered.
Genesys Beyond Training: If you go to Beyond website
https://beyond.genesys.com/ and go to
Catalog and search for Genesys Cloud Learning Subscription, then "Add to cart". Then if you go to your Cart(icon) there should be a "
Request a quote" button.
If no success that way, you could email
beyond@genesys.com which should be able to help.
Regards, Ray Bowden
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Ray Bowden
Spark NZ Trading
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Original Message:
Sent: 02-04-2022 05:50
From: Rajesh Jayaraman
Subject: Request a quote
Hi Ray,
Thanks for the detailed information. How much the subscription costs for 1 year ?
Is it free for partners ?
Regards,
Rajesh J
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Rajesh Jayaraman
Accenture Solutions Private Limited
Original Message:
Sent: 02-01-2022 16:52
From: Ray Bowden
Subject: Request a quote
Good on you. Another option is a 1 year subscription to Beyond. The one off cost gives full access to
- All 9 instructor-led courses (once),
- Access to all 9 equivalent self study courses (same material but do in your own time) & you can do both the Instructor-led & self study courses.
- All 9 Certification exam fee/ costs (IE: 1st attempt free), which are otherwise USD $500 per exam. As per previous post, need the pass the base GC-Professional 3 exams (CC Implementation, CC Admin, & CC Reporting & Analytics), before any certification will show up.
- Bonus material including 1 or 2 Instructor-led courses (no certification exam on those).
- Basically access to everything in GC Beyond training site https://beyond.genesys.com/explore/home for 1 year.
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Ray Bowden
Spark NZ Trading
Original Message:
Sent: 02-01-2022 10:15
From: Hemalatha Murugesan
Subject: Request a quote
Hi Ray Bowden,
Thank you so much for your detailed reply. I have requested a quote for Genesys Cloud Certified Professional - Contact Center Administration. Hope will get the quote and instructor session.
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Hemalatha Murugesan
Individual Only Contact Account
Original Message:
Sent: 02-01-2022 09:56
From: Ray Bowden
Subject: Request a quote
Hi Hemalatha,
1) To obtain certification in any of the 5 Specialist exams (Architect, Scripting, Quality Management, Outbound Dialer, and Workforce Management), you first have to pass the Genesys Cloud Certified Professional (GCP-GC) certification, as this is a prerequisite for the Genesys Certified Specialist certifications.
2) The Genesys Cloud Certified Professional (GCP-GC) certification is obtained by completing the following three exams.
- Genesys Cloud Certified Professional - Contact Center Administration
- Genesys Cloud Certified Professional - Implementation
- Genesys Cloud Certified Professional - Reporting and Analytics
Hope that Helps
Ray Bowden
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Ray Bowden
Spark NZ Trading
Original Message:
Sent: 01-28-2022 16:21
From: Hemalatha Murugesan
Subject: Request a quote
Hi,
I would like to do Genesys Cloud Certification. Only partners/employees are eligible to certification? Can individuals do? I have requested quote but I didn't get any reply. Really appreciate your help. Thank You
#GenesysCloud
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Hemalatha Murugesan
Individual Only Contact Account
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