A place to ask questions, connect with others, and stay in the know
Gain access to all available training for PureCloud and any new content released during the year of an active subscription. In addition, subscribers receive vouchers to test for any PureCloud certifications.
A learning subscription is an individual, one-year subscription package that includes access to all, new and existing content and certification exams. It is ideal for any customer or partner with users that are responsible for the business and/or technical aspects of their Genesys technology, such as contact center management, system administration, or integration.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.