Certification and Training

Discussion Thread View
Expand all | Collapse all

Certification Exam

  • 1.  Certification Exam

    Posted 09-04-2020 11:22
    Hi Community,

    in the exam registration an option indicates that you can register as many times as you want, but does this indicate that the voucher is paid only once or must be paid back every time?

    Thanks

    #GenesysCloud

    ------------------------------
    Sergio Rota
    TechneValue GmbH
    ------------------------------


  • 2.  RE: Certification Exam

    GENESYS
    Posted 09-04-2020 11:27
    Do you have the GU training subscription, or are you just taking exams and paying as you need them?

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 3.  RE: Certification Exam

    Posted 09-04-2020 11:31
    my account does not have a subscription.
    through the subscription are there any extra privileges?

    ------------------------------
    Sergio Rota
    TechneValue GmbH
    ------------------------------



  • 4.  RE: Certification Exam

    GENESYS
    Posted 09-04-2020 11:44

    One price covers all course access plus I think one attempt at each Genesys Cloud GCP exam per year.

    https://beyond.genesys.com/explore/subscription/purecloud-learning-subscription

    PureCloud Learning Subscription

    Gain access to all available training for PureCloud and any new content released during the year of an active subscription. In addition, subscribers receive vouchers to test for any PureCloud certifications.

    A learning subscription is an individual, one-year subscription package that includes access to all, new and existing content and certification exams. It is ideal for any customer or partner with users that are responsible for the business and/or technical aspects of their Genesys technology, such as contact center management, system administration, or integration.



    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 5.  RE: Certification Exam

    GENESYS
    Posted 09-07-2020 13:58
    Hi Sergio,

    You may register for an exam multiple times. However, each voucher can be used for only one attempt of an exam. You will need to purchase new vouchers for every subsequent attempt.


    ------------------------------
    Sheela Sridharan
    Program Manager - Certifications
    Genesys University
    ------------------------------