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I recommend taking the exams in the order you feel most comfortable. Start with that out of joy and excitement. That's a great way to start a journey.
I took my first exam based off the material that I was most comfortable with. That gave me the chance to get in the testing mindset and get a feel for how challenging the exam was and how much I'd need to study.For the 2nd exam, I'm taking the one that most stretches me so that I don't put it off till last. Also, it is information that is helping me with one of my customers right now.
Hello, all.Another great way to get prepared for the first Certification Exams you are willing to take, is to attend the Certification Exam Prep webinars:
For Genesys Cloud - https://beyond.genesys.com/explore/course/certification-preparation-for-the-genesys-cloud-certified-professional-gcp-gc-examFor Genesys Engage - https://beyond.genesys.com/explore/course/certification-preparation-for-the-inbound-voice-85-consultant-civ-examThose Certification Exam Prep webinars are Instructor-Led, and allow you to experience the look and feel of how a real Certification Exam looks like, which includes a Knowledge test and instructions of how to create a Webassessor account at Kryterion and schedule a proctored exam. The only remark is that those webinars are exclusive for subscription holders.I would highly recommend them.Regards,
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.