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I recommend taking the exams in the order you feel most comfortable. Start with that out of joy and excitement. That's a great way to start a journey.
I took my first exam based off the material that I was most comfortable with. That gave me the chance to get in the testing mindset and get a feel for how challenging the exam was and how much I'd need to study.For the 2nd exam, I'm taking the one that most stretches me so that I don't put it off till last. Also, it is information that is helping me with one of my customers right now.
Hello, all.Another great way to get prepared for the first Certification Exams you are willing to take, is to attend the Certification Exam Prep webinars:
For Genesys Cloud - https://beyond.genesys.com/explore/course/certification-preparation-for-the-genesys-cloud-certified-professional-gcp-gc-examFor Genesys Engage - https://beyond.genesys.com/explore/course/certification-preparation-for-the-inbound-voice-85-consultant-civ-examThose Certification Exam Prep webinars are Instructor-Led, and allow you to experience the look and feel of how a real Certification Exam looks like, which includes a Knowledge test and instructions of how to create a Webassessor account at Kryterion and schedule a proctored exam. The only remark is that those webinars are exclusive for subscription holders.I would highly recommend them.Regards,
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.