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AMA Closed - Thank you for participating!

  • 1.  AMA Closed - Thank you for participating!

    Posted 12-04-2019 12:52
    Edited by Cole Callahan 12-16-2019 09:47

    Hi everyone!

    The Genesys Casual community has completed hosting its first "Ask Me Anything" (AMA) event focusing on the topic of the Ideas Portal! 

    In case you missed out, our experts for the AMA included:

     - Ginger AlfordProgram Manager - Program Manager - PureCloud, PureConnect, PureEngage
     - Peter Segre, PM Operations Program Manager - PureConnect, PureEngage
     - Matthew RaimundoRelease Manager - PureCloud

    Luckily, they are pretty regular collaborators in the community, so if you have a last-minute question, it never hurts to ask. Chances are that they will see it and do their best to respond!

    Just as a reminder, you can learn more about AMAs and how they work on the community's 
    AMA page. We are currently planning our AMA topics and other community events for 2020, so if you have an idea for it, please email it to

    Thanks to our AMA Team for answering some questions and all of the customers that participated. We'll see you next year!



    Cole Callahan
    Genesys - Employees
    Online Community Coordinator