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How do we confirm if a candidate's credentials are valid?

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  • 1.  How do we confirm if a candidate's credentials are valid?

    GENESYS
    Posted 11-13-2019 10:34
    Hey everyone,

    This question came in through email and I wanted to share the answer here thinking it may be helpful.

    #General
    #IntroduceYourself
    #News

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: How do we confirm if a candidate's credentials are valid?
    Best Answer

    GENESYS
    Posted 11-13-2019 10:34
    All Genesys certification tracking is done through Acclaim, which is open to the public to see someone's certifications earned with expiration. The candidate should be able to point you to their transcript on Acclaim or at least provide you with their electronic badge which links to Acclaim


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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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    Original Message