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I experienced an issue where Session Detail Records failed to load in Analytics with Chrome Version 77.0.3865.75 (Official Build) (64-bit).  I opened a care case and was told to clear cache and restart Chrome.  All of the day it did not work but mysteriously the next day it was ok.  I tried it just now with Chrome Version 77.0.3865.90 (Official Build) (64-bit) and it is working ok today.

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Glen Stengel
Eventus Solutions Group
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Original Message:
Sent: 10-03-2019 08:16
From: Kevin Brown
Subject: Anyone having problems with Designer Analytics locking up?

Our team started having Analytics lock up the entire Chrome browser to the point of having to kill the process and restart the browser.  Once it happens, you can't get into Analytics again.

Some users like myself have Admin rights over our hardware and OS, so I uninstalled our corporate version of Chrome Version 77.0.3865.75 (Official Build) (32-bit)  and installed Version 77.0.3865.90 (Official Build) (64-bit) which seems to have taken care of the problem.

Curious if anyone else is running into the same situation.
#System Administration

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Kevin Brown
Customer Experience Centers Chief Architect
Banner Health
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