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  • 1.  Genesys Chat Widget: how to unsubscribe from event?

    Posted 03-04-2021 14:40
    Hi,

    as described in the Widget CXBus documentation I can build an extension to subscribe for an event like this:

                    oWCC.subscribe("WebService.agentTypingStopped"function (e) {
                        //work to do

                      });

    I cannot see any description how to unsubscribe from an event which was subscribed previously.
    Is that not possible?

    BR,
    Uzay

    #DigitalChannels
    #Implementation

    ------------------------------
    BR,
    Uzay
    ------------------------------


  • 2.  RE: Genesys Chat Widget: how to unsubscribe from event?

    GENESYS
    Posted 03-05-2021 01:55
    Hello,

    No, there is no unsubscribe method.
    See here for the list of available plugin methods: https://all.docs.genesys.com/WID/Current/GCAPI/Using_CXBus#CXBus_Plugin_Interface_Reference

    Regards,

    ------------------------------
    Jerome Saint-Marc
    Genesys - Employees
    ------------------------------



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