Hi!
You can do it using request via GMS API:
POST http://SERVER_NAME/api/v2/me/channels/voice with Body: {"operationName": "EndContactCenterSession"}
The request shown is for current user but GMS API lets you also get list of users and select desired one preliminarily checking time in NotReady from StatServer.
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Igor Anatolievich Urvantsev
Citilink
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Original Message:
Sent: 08-16-2021 11:58
From: Ighor Toth
Subject: PureEngage API . Logout agent
Hi, is there an way to logout an agent that is available for X amount of time in NotReady state using API (PureEngage) ?
#PlatformAdministration
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Ighor Toth
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