Genesys Engage on-premises

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  • 1.  About GIM ETL jobs running more than 4:30 hours

    Posted 01-07-2022 09:39
    Dears !

    Happy New Year to all.

    We are facing the issue, GIM ETL jobs running more than 4:30:00.
    Are you have any experience on this ? Please share me.
    Total call per day ~ 820,000 calls, I check this number in Speechminer web.

    Thanks and best regards,
    Duong Phan
    #Reporting/Analytics
    #SystemAdministration

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    Duong Phan
    Services Delivery Manager
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  • 2.  RE: About GIM ETL jobs running more than 4:30 hours

    Posted 01-10-2022 13:24
    Hi Duong,

    Did it work correct previously and has there been made any changes of reporting components ?

    Please share some config. details like schedules of GIM
    and what status of ETL jobs are in GIM Manager Administration in GAX ?

    Regards

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    Piotr Gordon
    codelab.eu Poland
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