Hi Folks,
I'm getting below error while starting my configuration server on my test environment.
[root@shrikant Config_Server]# ./run.sh
Genesys Configuration Server. Version 8.5.101.95
Copyright (c) 1997-2022 Genesys Telecommunications Laboratories, Inc.
Build information :
Description : (Content Freeze)
Timestamp : Feb 18 2022 11:04:59
Version : 8.5.101.95
Components :
Configuration library v.8.5.100.48
Common library v.8.5.100.91 C2 MT-Safe
Service library v.8.5.100.43 MT
Message library v.8.5.100.27
Log library v.8.5.100.56 MT
LCA library v.8.5.100.38
Thread library v.8.5.100.38
DBServer library v.8.5.101.44
Genesys License library v.8.5.100.15 MT
License library v.FLEXLm 11.16
Stat Script library v.8.5.112.23
(conn_adjust_rlimit) max=4096, current=1024 -> 4096(max) ok
00:01:48.853 Trc 04112 The Log Output of type 'stdout' has been created and opened
00:01:48.853 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
00:01:48.851 Trc 04110 Option 'no-memory-mapping' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'verbose' has been set to the value 'all'
00:01:48.852 Trc 04110 Option 'buffering' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'expire' has been set to the value '2 file'
00:01:48.852 Trc 04110 Option 'segment' has been set to the value '100MB'
00:01:48.852 Trc 04110 Option 'spool' has been set to the value ''
00:01:48.852 Trc 04110 Option 'snapshot' has been set to the value ''
00:01:48.852 Trc 04110 Option 'enable-thread' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'throttle-threshold' has been set to the value '5000'
00:01:48.852 Trc 04110 Option 'throttle-period' has been set to the value '30'
00:01:48.852 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
00:01:48.852 Trc 04110 Option 'keep-startup-file' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'MessageFile' has been set to the value 'confserv.lms'
00:01:48.852 Trc 04110 Option 'time-format' has been set to the value 'time'
00:01:48.852 Trc 04110 Option 'time-convert' has been set to the value 'local'
00:01:48.852 Trc 04110 Option 'message-format' has been set to the value 'short'
00:01:48.852 Trc 04110 Option 'memory-storage-size' has been set to the value '2 Mb'
00:01:48.852 Trc 04110 Option 'compatible-output-priority' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'print-attributes' has been set to the value 'no'
00:01:48.852 Trc 04110 Option 'check-point' has been set to the value '1'
00:01:48.852 Trc 04110 Option 'memory' has been set to the value ''
00:01:48.853 Std 04106 Log Messages file 'confserv.lms' successfully loaded
00:01:48.853 Trc 04112 The Log Output of type 'stdout' has been created and opened
00:01:48.853 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
00:01:48.853 Trc 04100 Logging service started
00:01:48.856 Std 22129 Locale [] is set successfully.
00:01:48.857 Std 22110 Encoding [utf-8] is set successfully.
00:01:48.858 Std 05060 Application started
00:01:48.858 Std 22100 Genesys Configuration Server. Version 8.5.101.95
00:01:48.858 Std 22101 Copyright (c) 1997-2022 Genesys Telecommunications Laboratories, Inc.
00:01:48.858 Std 22102 Server application name is set to [confserv]
00:01:48.859 Std 22915 Server mode is set to [PRIMARY]
00:01:48.859 Std 22900 Objectset [main-cfgset] is being loaded ...
00:01:48.964 Std 22901 Objectset [main-cfgset] : XML schema is loaded
00:01:49.015 Std 05022 Process './dbclient_msql_64' started
(conn_adjust_rlimit) max=4096, current=4096 -> 4096(max) ok
Set parameters: [1],[1],[2],[3],[4],[5],[6],[7],[8],[9],[10],[11],[12]
00:01:49.108 Std 04503 Connected to Database - main-dbserver 'ConfDB' at host '192.168.16.128', port -1
00:01:49.108 Std 07001 Database 'ConfDB' opened
00:01:49.112 Std 22906 Objectset [main-cfgset] : data is cleaned up. Source : [DBServer]
00:01:49.119 Std 05022 Process './dbclient_msql_64' started
(conn_adjust_rlimit) max=4096, current=4096 -> 4096(max) ok
Set parameters: [1],[1],[2],[3],[4],[5],[6],[7],[8],[9],[10],[11],[12]
00:01:49.209 Std 04503 Connected to Database - dbcontroller 'ConfDB' at host '192.168.16.128', port -1
00:01:49.209 Std 07001 Database 'ConfDB' opened
00:01:49.309 Std 23600 Program exception : FATAL ERROR. Locale configured = 1033 Not Loaded!!!
00:01:49.309 Std 22905 Objectset [main-cfgset] failed to load
00:01:49.316 Std 05063 Normal termination
00:01:49.316 Std 05023 Process './dbclient_msql_64' stopped
00:01:49.317 Std 05023 Process './dbclient_msql_64' stopped
Database : MS SQL Server 2012
DB Installed on OS: MS Windows Server 2012
Configuration Server installed on : CentOS 7 (Linux)
MSODBC and UnixODBC are installed and configured as below.
[ [root@shrikant Config_Server]# odbcinst -j
unixODBC 2.3.7
DRIVERS............: /etc/odbcinst.ini
SYSTEM DATA SOURCES: /etc/odbc.ini
FILE DATA SOURCES..: /etc/ODBCDataSources
USER DATA SOURCES..: /root/.odbc.ini
SQLULEN Size.......: 8
SQLLEN Size........: 8
SQLSETPOSIROW Size.: 8 ]
odbc.ini ---->
[SQLServerDSN]
Driver = /opt/microsoft/msodbcsql17/lib64/libmsodbcsql-17.9.so.1.2
Server = 192.168.16.128
Port = 1433
User = sa
Password = Admin@12345
Database = ConfDB
Language = us_english
NeedODBCTypesOnly = 1
odbcinst.ini --->
[SQL Server]
Description=SQL Server
Driver=/opt/microsoft/msodbcsql17/lib64/libmsodbcsql-17.9.so.1.1
UsageCount=1
Can someone please help to understand what exactly is missing in any configuration I made?
Regards,
Shrikant
#GenesysEngageDev------------------------------
Shrikant Sontakke
The Customer Experience Lab
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