Hello,
I have following use case.
When I receive a call, I start a silent conference to a third party DN (external phone number) using TSingleStepConference and set this added party to mute using a TPrivateService request.
So the customer who calls in and the agent who accepted the call cannot hear the third party which was added into the conference.
Now I'd like also to achieve that the added third party can only hear the customer
but not the agent. Is there a way to achieve this via WDE/SIP-EP SDK?
I did not find a way using any PSDK request to achieve this and did also not find any way on the SIP-EP interface which would support this.
Best regards,
Uzay
#Implementation#SIP/VolP------------------------------
BR,
Uzay
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