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Workforce Engagement Management
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Meet & Greet Quality Assurance and Compliance AMA experts
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Meet & Greet Quality Assurance and Compliance AMA experts
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GENESYS
Natalia Abad
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Blog This
Posted 10-14-2021 15:03
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As you may know next week
October 20
we will be hosting the Quality Assurance and Compliance
Ask me Anything event
and before we start we what to share with you a little bit about the experts that will be answering your questions.
The experts
Jose Ruiz
Product manager for Quality assurance and compliance, an expert in Speech and text Analytics and Quality management, with more than 8 years of experience leading large-scale deployments of Genesys Workforce Engagement Management solutions. Has support companies to enable Speech and text analytics and guide them with best practices.
Daniel Ho
Savvy Product manager with 13 years of experience and proven track record in delivering successful mission-critical enterprise software, an expert in Interaction Recording, customer advocate, and product champion.
Fay Lopez
our Innovations Lead expert in leading and managing the sales cycle from initial contact through discovery to onboarding. With 14 years of experience in the Workforce optimization / Workforce Engagement Management field, she knows one or two things that may help improve the usage of your tools and best practices to take the most advantage.
#InteractionAnalytics
#QualityManagement
#InteractionRecording
#SpeechandTextAnalytics
#AskMeAnything(AMA)Event
------------------------------
Natalia Abad
Genesys - Employees
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