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Voice Transcription Usability Program

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  • 1.  Voice Transcription Usability Program

    GENESYS
    Posted 03-04-2020 12:20
    No replies, thread closed.

    Genesys is looking for PC3 customers who are interested in being part of the Usability Program for Voice Transcription. If you are interested, please reach out to rakesh.tailor@genesys.com.

    To qualify you must be:

    • A PC3 level Customer

    • Have Edge in Cloud (i.e. PCV or BYOCC)

    • Have US English Contact Center Agents

    • or LATAM Spanish Contact Center Agents

    The time commitment would be around 2-3 hours of an actual user of Voice Transcription in your Organization. Ideally, this is a Supervisor, Manager or Business Analyst that would use this feature.

    Thanks,


    #SpeechandTextAnalytics

    ------------------------------
    Rakesh Tailor
    Genesys - Employees
    Product Line Director - WEM
    ------------------------------


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