Workforce Engagement Management

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Take a look at our latest Let Me Pick Your Brain!

  Thread closed by the administrator, not accepting new replies.

  • 1.  Take a look at our latest Let Me Pick Your Brain!

    GENESYS
    Posted 03-30-2022 04:17
    No replies, thread closed.


    Agent Development
    From Genesys Cloud WEM

    In our latest installment of Let Me Pick Your Brain, Genesys expert in Agent Development @Andy Boland gives us an in-depth tour of Genesys Cloud CX agent development capabilities and the features available to all Genesys Cloud CX 3 users that help bring their agent performance management to the next level. Learn more about leveraging your Genesys Cloud CX solution to create learning modules, schedule coaching sessions and deliver a complete and fulfilling employee experience to agents where they feel supported and empowered to be the very best at their jobs.

    We also have an extended version in the Library if you want to know even more!
    ​
    #Genesys Cloud CX
    #Learning/Coaching
    #Performance Management

    ------------------------------
    Tracy
    Genesys
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources