Workforce Engagement Management

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Best practices to improve employee engagement

  • 1.  Best practices to improve employee engagement

    GENESYS
    Posted 03-17-2021 14:59
    Edited by Tracy Vickers 04-22-2021 07:40
    Employee engagement is important. Here are some best practices to help you improve employee experience and engagement in your contact center:

    - Personalize onboarding and continuous training
    - Set and communicate a clear development plan
    - Facilitate team collaboration
    - Coach and mentor thoughtfully
    - Automate tasks where possible
    - Empower employees with performance visibility
    - Recognize and celebrate accomplishments
    - Create a culture of open feedback

    Read more in the blog.




    #CoachingandTraining
    #Gamification
    #IndustryTopic
    #PerformanceManagement
    #RewardsandRecognition

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    Sara Vallejo
    Genesys
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