Workforce Engagement Management

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Want to learn more about Interaction recording?

  • 1.  Want to learn more about Interaction recording?

    Posted 12-22-2021 10:14
    Because we know that Interaction recording is a table stake for Contact center, check our last Let Me Pick you brain video where Daniel Ho our WEM expert for interacting recording introduces us to the benefits of interaction recording and how to leverage your solution to take the most advantage of it, as our next enhancement Access Control for Recording segments.
    The experts
    Daniel Ho
    Savvy Product manager with 13 years of experience and proven track record in delivering successful mission-critical enterprise software, an expert in Interaction Recording, customer advocate, and product champion.

    Natalia Abad
    Master in Design Management with 11 years of experience in service/product development, digital products development, and marketing for digital projects. Is our Genesys Cloud WEM Product Marketing Management Manager expert in Quality Assurance and Compliance.


    Natalia Abad
    Genesys - Employees