Genesys Cloud CX

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  • 1.  Conversation API with Client Crendentials

    Posted 11-06-2017 22:01

    Hello,

     

    I'm trying to pull the conversation details from purecloud in order to publish stats in Salesforce. I was thinking about using the client credentials grant type since I don't want anybody authenticating (it's a background process on a server). However, when I make the call, I get an empty response (no error, just an empty body). I can query the conversation aggreate api successfully but when I try the conversation detail, it's blank.

     

    I tried my query on the developper tools and it works fine.

     

    Is there something I'm missing ?

     

    Thanks.



  • 2.  RE: Conversation API with Client Crendentials

    Posted 11-07-2017 10:00

    Hi Marco,

     

    Best place to ask these kind of questions is https://developer.mypurecloud.com/