Genesys Cloud - Main

 View Only
Discussion Thread View
Back to discussions
Expand all | Collapse all

The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

  • 1.  The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

    Posted 10-13-2017 03:15


  • 2.  RE: The updates to Directory now mean that staff are not ordered Alphabetically by Name. I cant work out how this is now ordered. Anyone else had this issue or a fix?

    GENESYS
    Posted 10-17-2017 15:39

    Garth,

     

    I believe this Community question from earlier in the month also was asking about the same thing: https://community.mypurecloud.com/s/question/0D54400005INIPC/anyone-else-notice-the-directory-sort-order-just-changed

     

    It looks like the change has been deployed now to production, and I am showing the staff listed alphabetically again.

     

    Matt Morgan



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources