Genesys Cloud CX

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  • 1.  Email Report

    Posted 09-24-2017 15:59

    Can I automatically send a scheduled report to an (external) e-mailadres? I was pretty sure it (was) possible.



  • 2.  RE: Email Report

    GENESYS
    Posted 09-25-2017 14:27

    Hi @Rogier Bosch? ,

     

    Scheduled reports cannot be delivered by email. Maybe you are thinking of Alerts, which you *can* have sent by email?



  • 3.  RE: Email Report

    Posted 11-22-2017 00:12

    Very strange you can't email a scheduled Admin report to a recipient or group of recipients.

     

    Is this feature in the pipeline?, surely must be a common request