Genesys Cloud CX

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  • 1.  Video Chat notifications

    Posted 04-21-2017 20:33

    The video chat notifications that are posted to each room clutter up the chat and don't provide any real value. Would it be possible to remove this feature or maybe be able to hide them?

  • 2.  RE: Video Chat notifications

    Posted 04-27-2017 13:24

    Trey, that's an internal-only feature, so follow up with Mark Abernathy. He can fill you in on what they're working on.

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