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Dial Out option for callers that reach voicemail

  • 1.  Dial Out option for callers that reach voicemail

    Posted 02-09-2017 20:23

    Is there functionality that will allow a caller to dial out of a voicemail greeting to an operator?



  • 2.  RE: Dial Out option for callers that reach voicemail

    GENESYS
    Posted 02-15-2017 20:38

    No, that feature has not yet been added. 



  • 3.  RE: Dial Out option for callers that reach voicemail

    Posted 06-08-2017 13:55

    Are there any plans to add this functionality?



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