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Anyone see and use the new telephony network topology map?

  • 1.  Anyone see and use the new telephony network topology map?

    Posted 11-18-2016 14:53

    This new feature was released this week, and it looks pretty cool. I'm not a telephony admin, so I  was wondering if anyone who uses telephony admin had any thoughts about it.

    (Here's some information about it if you're wondering what I am talking about: https://help.mypurecloud.com/articles/view-topology-map-telephony/ )



  • 2.  RE: Anyone see and use the new telephony network topology map?

    GENESYS
    Posted 11-30-2016 17:10

    Looks cool! I'd be interested to know how admins use this and what value it brings. 



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