Genesys Cloud CX

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  • 1.  IVR Time Zone

    GENESYS
    Posted 10-28-2016 19:57

    When I add an IVR Schedule in PureCloud, what time zone does it use? The same time zone as my PureCloud Edge?



  • 2.  RE: IVR Time Zone

    GENESYS
    Posted 11-10-2016 21:17

    When you create a Schedule Group, you set the Time Zone for which the schedules will apply:

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