A place to ask questions, connect with others, and stay in the know
The Resource Center houses a Bandwidth Calculator that enables you to fill in the blanks and return the results.
Check it out...
The reduction in price for residential internet bandwidth as well as increases in reliability has really helped companies develop a flexible work at home policy...check out the web-based phone that can be used for work at home agents - https://help.mypurecloud.com/articles/get-purecloud-webrtc-phones-running/
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.