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When I navigate to Performance, Overview, Time Management is there a way to expand the columns so that I can actually see the dates? I can't hover over it for the detail and, unless I expand the entire window, I can't see the dates.
@Shanti Lall I tried to recreate your questions but I'm not sure view we are talking about. Are you referring to Performance>Agents Performance Summary>Agents Performance Detail>Time Management tab? I don't see a Time Management option under Overview but I might be looking at the wrong spot.
Do I need to tag you here or are you automatically notified when I respond to your original inquiry? What about another respondent like Gina?
@Rebecca Gibson, you don't necessarily have to @mention Shanti in order for her to be notified - all people that are a part of the conversation already will receive an email notification. But I like @mentions, mostly just because it helps me visually identify where people are mentioned. Up to you though!
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