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I am looking for an integration solution to integrate Genesys Cloud and SAP C4C. I came across The Smart Connector for SAP but it comes with a price.
Are there any other ways to integrate Genesys Cloud and SAP C4C so to allow having Genesys Cloud embedded inside SAP C4C?Please share suggestions and links.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.