I just edited a user and changed his phone to auto-answer, and got the same pop when I clicked Save. I think it will pop every time you click Save on a user, whether changes have been made or not, not matter which view you are in.
I also tried clicking Save, got the pop and continued the save, edited the same user again and did not change anything, just clicked Save and got the same pop.
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 08-21-2019 11:16
From: Rasko Radojevic
Subject: Altering Queue membership is alerting me on License upgrade!
I've just opened support ticket and provided console and network logs.
But I can confirm that the only thing I was doing is just altering membership to queue (both assigning and removing), nothing related to roles
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Раско Радојевић
Rasko Radojevic
Original Message:
Sent: 08-21-2019 11:10
From: George Ganahl
Subject: Altering Queue membership is alerting me on License upgrade!
Somebody else mentioned that pop on another thread yesterday, thinking it was new. I said it has been around for a while (because it has, when assigning new roles). Now I'm wondering...
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
Original Message:
Sent: 08-21-2019 10:33
From: Rasko Radojevic
Subject: Altering Queue membership is alerting me on License upgrade!
Hello to all
I do not know if it's related with Wednesday release, but just now when I was trying to alter the queue membership for user, without any other change (especially no roles) pop up screen appeared that license will be updated due to assigning roles.
And I was not changing the roles, only queue membership.
This is happening for other users as well
Is this a global issue.
Please look at the Print Screen
#PlatformAdministration
#SystemAdministration
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Раско Радојевић
Rasko Radojevic
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