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Note that this feature relies on an open standard for identity validation, known as OpenID Connect, supported by a vast number of Identity & Authentication providers and services: please check documentation above for more details. If you are interested to join the Beta program don't hesitate to reach out to your local Genesys representative: we are happy to have you on-board.Thanks!Angelo
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.