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Collect digits validation prompt - does yours do this?

  • 1.  Collect digits validation prompt - does yours do this?

    Posted 06-10-2021 22:00
    Okay I have this happening in multiple orgs now so it can't just be me :)

    Situation is:  I have a collect input task in a flow and use the in-built validation option.  Where it says "You entered..." I'm getting part of that system prompt repeated, eg it says "You entered you entered..."

    Anybody else?
    #Ask Me Anything (AMA)
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    Vaun McCarthy
    NTT New Zealand Limited
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