A place to ask questions, connect with others, and stay in the know
This week, Matt is joined by a team of Principal PS Consultants and long-time viewers may just recognize a familiar face. With Matt, the Joes add their insight to some tough questions in the communityas we bring an end to the 2021 season.Questions include:Get Conversation Type (using APIs)Callback ImplementationsCampaign SequenceFilter Interactions by NUL Value
Hey Vaun,Hope all is well! Patrick is going to reply with some help. Until then, here is a picture of his balloon skills in action (meant to include them in the post and dropped the ball).
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.