Genesys Cloud CX

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  • 1.  OutBound Routes

    Posted 4 days ago
    Dears,

    I have curious about the classification , we have configured two outbound routes each out bound routes contain different trunk and different classification, my question is how I can

    assign outbound routes to be used by specific users or specific workgroup so the others will not be able to use it, is that possible ??
    #SystemAdministration

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    Mohannad haddad
    Fourth Dimension Systems LLC
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