That was something I was thinking about as well.
But I feel it should be a way to monitor the services in an existing monitoring solution.
I'm pretty sure if I show up to a operation center and say they need a separate screen to view this things they will ask why can't we use the solution we use for all the servers and apps today?
It should be a way to integrate monitoring of the edges in for example
Munin, Nagios, Splunk and other monitoring solutions.
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Patrick Giørtz
Atea AS
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Original Message:
Sent: 04-10-2018 14:20
From: George Ganahl
Subject: Monitor the edges
Have you looked at the Edge model in the Java SDK to perhaps write your own monitoring app or interface?
Edge
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George Ganahl
Principal Technology Consultant
Genesys
Original Message:
Sent: 04-10-2018 13:47
From: Patrick Rada
Subject: Monitor the edges
Patrick -
I wholeheartedly agree. The lack of proactive monitoring options of the Edge devices is one of the things I've been waiting for. Wouldn't mind an alerting rule in PureCloud itself.
Original Message:
Sent: 04-09-2018 03:25
From: Patrick Giørtz
Subject: Monitor the edges
What is the best way to monitor the edges?
I can't find any info regarding this on the help page?
Is SNMP supported?
I'm thinking a scenario where you have a big customer with a operations departement.
They need a good way to monitor the edges, then the statuspage in purecloud is not an efficient way.
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Patrick Giørtz
Atea AS
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